e-Gift Card Terms and Conditions

 

Listed below are the Terms and Conditions for our Electronic Gift Cards.


Purchase and Redemption

  1. e-Gift Cards may be purchased at www.ketchshoes.ca, or via telephone by calling our Customer Care Consultants at 1-877-322-1941. Customer Care Consultants are available Monday through Friday from 8:30 AM to 4:30 PM Pacific Time.
  1. e-Gift Cards may be redeemed only for future purchases of merchandise at www.ketchshoes.ca, or via telephone by calling our Customer Care Consultant at 1-877-322-1941
  2. . Customer Care Consultants are available Monday through Friday from 8:30 AM to 4:30 PM Pacific Time.
  1. Coupons and coupon codes may not be used to purchase e-Gift Cards. However, e-Gift Cards can be used in conjunction with coupons or coupon codes for any purchases.
  1. No taxes are charged on the purchase of e-Gift Cards. Applicable taxes are charged when e-Gift Cards are redeemed.
  1. Upon redeeming your e-Gift Card, if your purchase exceeds the amount of the e-Gift Card, you will need to pay the balance.
  1. Any outstanding balance of the e-Gift Card shall not be refunded or exchanged for cash, except as required by law.
  1. e-Gift Cards are not refundable if lost or stolen.
  1. When redeeming e-Gift Cards, any unused balance will be available for future purchases of merchandise.
  1. e-Gift Cards usually arrive within 24 hours of purchase.
  1. e-Gift Cards may not be resold.
  1. e-Gift Cards purchased through any unauthorized resellers or other internet auction sites are not guaranteed by Ketch Shoes
  2. If you have two or more e-Gift Cards that you would like to use together, please contact Customer Care to have e-Gift Cards merged into one. 


Refunds

Any refunds for returned merchandise purchased with the e-Gift Card will be applied to the e-Gift Card.

 

Expiration        

e-Gift Cards do not expire and we do not assess any service fees for non-use.


Acceptance of Terms and Conditions

Your purchase or use of an e-Gift Card constitutes your acceptance of these Terms and Conditions. These Terms and Conditions are subject to change without notice.