Sleek, supportive, and designed for all-day comfort — the Portofino sandal is where function meets effortless style. Featuring adjustable straps for a personalized fit and a cushioned contoured footbed, it offers exceptional support with every step. The lightweight sole adds flexibility and stability, making Portofino the perfect travel companion for sunny strolls and city adventures alike.
- 2 points of adjustability to customize the fit.
- Soft leather uppers and linings.
- Light midsole and outsole construction.
- Removable PU insole, with cushioned heel for extra comfort and shock absorption.
- Available in women’s whole sizes 5-12.
- If you are a half size, we recommend ordering the nearest size up. e.g.. 7 1/2 go to an 8.
- Uppers designed with maximum adjustability for a perfect fit.
- Orthotic friendly design with additional depth in the unit to accommodate custom orthotics.
- To clean, wipe with damp cloth and air dry under indirect sunlight only.
- Do not submerge in water or use solvents to clean products.
Delivery Policy
With the help of Fedex, we aim to deliver orders within 4–7 business days*. Choose Express Saver shipping for an additional fee with a quicker service of 1–3 days depending on delivery location.
Upon placing your order, you'll receive an automated confirmation email confirming receipt of your order. A subsequent email containing your tracking number will be sent once the order is dispatched.
To guarantee your purchase's safe arrival, please ensure your shipping address is complete and accurate (note that PO Box delivery addresses are not preferred). If the shipment is being delivered to your home, please ensure someone will be available to receive the delivery. If no one is present to accept the delivery, your purchase will be taken to the local post office for pick-up.
New email subscribers with free shipping code: Please enter the discount code at checkout. This code entitles you to free standard shipping but does not apply to the expedited shipping provided by Fedex.
*Please allow a 24–48 hour processing time for all orders. Delivery time is calculated from time of shipment confirmation email. During our sale/promotional events or holidays, your delivery may take up to 7–10 business days.
Returns
We want you to be 100% happy with your purchase, but if you're not, don't worry: we get it. Please see full Shipping and Return instructions here to learn about our policies on Full Price, Sale and Final Sale merchandise.
Ketch Support Chat
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Sleek, supportive, and designed for all-day comfort — the Portofino sandal is where function meets effortless style. Featuring adjustable straps for a personalized fit and a cushioned contoured footbed, it offers exceptional support with every step. The lightweight sole adds flexibility and stability, making Portofino the perfect travel companion for sunny strolls and city adventures alike.
- 2 points of adjustability to customize the fit.
- Soft leather uppers and linings.
- Light midsole and outsole construction.
- Removable PU insole, with cushioned heel for extra comfort and shock absorption.
- Available in women’s whole sizes 5-12.
- If you are a half size, we recommend ordering the nearest size up. e.g.. 7 1/2 go to an 8.
- Uppers designed with maximum adjustability for a perfect fit.
- Orthotic friendly design with additional depth in the unit to accommodate custom orthotics.
- To clean, wipe with damp cloth and air dry under indirect sunlight only.
- Do not submerge in water or use solvents to clean products.
Delivery Policy
With the help of Fedex, we aim to deliver orders within 4–7 business days*. Choose Express Saver shipping for an additional fee with a quicker service of 1–3 days depending on delivery location.
Upon placing your order, you'll receive an automated confirmation email confirming receipt of your order. A subsequent email containing your tracking number will be sent once the order is dispatched.
To guarantee your purchase's safe arrival, please ensure your shipping address is complete and accurate (note that PO Box delivery addresses are not preferred). If the shipment is being delivered to your home, please ensure someone will be available to receive the delivery. If no one is present to accept the delivery, your purchase will be taken to the local post office for pick-up.
New email subscribers with free shipping code: Please enter the discount code at checkout. This code entitles you to free standard shipping but does not apply to the expedited shipping provided by Fedex.
*Please allow a 24–48 hour processing time for all orders. Delivery time is calculated from time of shipment confirmation email. During our sale/promotional events or holidays, your delivery may take up to 7–10 business days.
Returns
We want you to be 100% happy with your purchase, but if you're not, don't worry: we get it. Please see full Shipping and Return instructions here to learn about our policies on Full Price, Sale and Final Sale merchandise.
Ketch Support Chat
Sleek, supportive, and designed for all-day comfort — the Portofino sandal is where function meets effortless style. Featuring adjustable straps for a personalized fit and a cushioned contoured footbed, it offers exceptional support with every step. The lightweight sole adds flexibility and stability, making Portofino the perfect travel companion for sunny strolls and city adventures alike.
- 2 points of adjustability to customize the fit.
- Soft leather uppers and linings.
- Light midsole and outsole construction.
- Removable PU insole, with cushioned heel for extra comfort and shock absorption.
- Available in women’s whole sizes 5-12.
- If you are a half size, we recommend ordering the nearest size up. e.g.. 7 1/2 go to an 8.
- Uppers designed with maximum adjustability for a perfect fit.
- Orthotic friendly design with additional depth in the unit to accommodate custom orthotics.
- To clean, wipe with damp cloth and air dry under indirect sunlight only.
- Do not submerge in water or use solvents to clean products.
Delivery Policy
With the help of Fedex, we aim to deliver orders within 4–7 business days*. Choose Express Saver shipping for an additional fee with a quicker service of 1–3 days depending on delivery location.
Upon placing your order, you'll receive an automated confirmation email confirming receipt of your order. A subsequent email containing your tracking number will be sent once the order is dispatched.
To guarantee your purchase's safe arrival, please ensure your shipping address is complete and accurate (note that PO Box delivery addresses are not preferred). If the shipment is being delivered to your home, please ensure someone will be available to receive the delivery. If no one is present to accept the delivery, your purchase will be taken to the local post office for pick-up.
New email subscribers with free shipping code: Please enter the discount code at checkout. This code entitles you to free standard shipping but does not apply to the expedited shipping provided by Fedex.
*Please allow a 24–48 hour processing time for all orders. Delivery time is calculated from time of shipment confirmation email. During our sale/promotional events or holidays, your delivery may take up to 7–10 business days.
Returns
We want you to be 100% happy with your purchase, but if you're not, don't worry: we get it. Please see full Shipping and Return instructions here to learn about our policies on Full Price, Sale and Final Sale merchandise.
Ketch Support Chat
